Al Rostamani Trading Company (ARTC) LLC, a member of Al Rostamani Group, is the sole authorized distributor for Suzuki automobiles in the UAE. ARTC, headquartered in Dubai, was founded  in 2002 and has ever since steadily achieved remarkable growth. Today ARTC boasts five state-of-the-art showrooms and four fully equipped mid-large sized service & spare parts centers across the country, thus contributing to raising the profile of Suzuki vehicles in the Middle East. The dealership offers a model lineup that offers small, mid and large sized families in the UAE, a range of stylish, high performance and excellent value for money vehicles from the Suzuki stable including compact cars and SUVs. ARTC also efficiently caters to the transportation needs of the business sector as it offers a full range of commercial fleet vehicles which have recently been revamped to boost its durability and functionality. 

ARTC’s Infrastructure: 

ARTC’s Network of Showrooms, Service & Spare Parts Centers includes:

• 5 showrooms in 4 emirates (1 in Abu Dhabi, 2 in Dubai, 1 in Sharjah & 1 in Ras Al Khaimah)
• 4 state of the art service centers
• 6 spare parts outlets 

ARTC’s  After Sales Services 

Service Center:

ARTC offers a wide and diverse range of after sales services where specialized diagnostic tools and instruments are used in strategically located state of the art workshops. Services offered are categorized under: 

• Mechanical services
• Body shop services
• Rust proofing services
• Quick lube
• Car wash service 

Spare Parts Centers:

On the Genuine Spare Parts business, ARTC possesses an inventory comprising of:

• 30,000 line items
• Genuine Accessories for our model line up
• ARTC’s Parts Department is well known for its timely delivery of parts to both fleet and retail customers.
• 99% availabilities 

Customer Service:

ARTC shares the core values of Al Rostamani Group.  Those values are commitment, care, and vision.  With its customer-centric approach and commitment to offering value for money products and services. ARTC actively pursues customer satisfaction through  training its team in the following techniques: 

• Continuously exploring the needs and expectations of our customers and anticipating the changes in their behavior.
• Introducing the products and services that fulfill those needs.
• Offering and delivering quality products and after sales services such as genuine spare parts, warranty repair and periodic maintenance services.
• Customer suggestions are considered as a window of opportunity to improve our services. Hence, effectively handling customers’ complaints is considered as one of ARTC’s customer service department priorities. ARTC prides itself with a long-term relationships with its customers.